Talk to us

There is no support queue and no chat widget. During the beta you are emailing the people who build it, and a person replies.

Something is broken

the address we give you when you join. Include the organization name and roughly when it happened; that is enough to find the run.

A security concern or a vulnerability

the address we give you when you join. Say what you found and how to reproduce it. We do not run a bounty, and we will not pursue anyone who reports in good faith.

A pilot for a larger organization

the address we give you when you join. The pilot page says what we set up, what we need from you, and what we will not promise. Tell us the units, the systems and where the data has to stay.

Setting it up

Most of it is in the setup guide. If a step does not work, tell us which one rather than working around it.

Security and data handling

What we store, where it lives, who processes it, and how deletion works is on the security page. Anything it does not answer, ask.